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Article: Refunds, Returns, and Exchange Policy

Refunds, Returns, and Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused with tags and in its original packaging.

Please note that you will be responsible for paying for your own shipping and return costs when returning your item. To initiate the return process, please contact us at support@depology.com. If your return is accepted, we'll send you instructions on how and where to send your package. 

Items sent back to us without first requesting a return will not be accepted.

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How do I process a Return or Refund?

To initiate a return, please send us an email at support@depology.com. Please provide the following information when submitting your return request: Order ID Return reason Item(s) and quantity Pho...

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