Article: My discount code is not working
My discount code is not working
We're truly sorry to hear that the discount code you attempted to use is not working as expected. We understand how frustrating this must be, and we want to assure you that we're here to help resolve this matter promptly.
There are several reasons why your discount code may not work:
1. You have accepted a limited-time offer.
Please note that discount coupons cannot be used in conjunction with other offers or discounts. Please remove the item you have accepted from the offer and see if this will resolve the issue.
2. Ensure that the discount code is still valid and has not expired. Some codes have expiration dates or may be limited to single-use only.
3. There's a typographical error in the discount code. Please verify that the discount code was entered correctly, paying close attention to any capitalization or special characters.
3. There's a typographical error in the discount code. Please verify that the discount code was entered correctly, paying close attention to any capitalization or special characters.
If you're still having issues with using your discount code, please email us at support@depology.com.